Leaking water heater at midnight? No hot water before work? We answer the phone 24 hours a day, 7 days a week — and we never charge extra for after-hours emergency calls.
It is midnight and you have no hot water. Your tank is leaking onto the utility room floor. Your water heater just failed the night before guests arrive. These are not situations where you want to leave a voicemail and wait until morning. PDX Water Heater Pros answers 24 hours a day, 7 days a week — weekends, holidays, 3am. A real Portland technician picks up, not a call center.
We charge the same flat-rate pricing at midnight that we charge at 2pm. No after-hours surcharge. No emergency premium. You tell us what is happening, we tell you what we think is wrong, and we dispatch a technician with the parts most likely needed for your situation. Oregon CCB licensed (#229847), bonded, and insured — the technician who arrives is our own employee, not a subcontractor.
Some water heater issues can wait until morning. Others cannot. Here is how to tell the difference — and what to do in each case:
If you smell gas near your water heater: do not light any flames, do not flip any electrical switches, leave the building, and call your gas utility (NW Natural for most Portland homes) to shut off gas at the meter before calling us. This is a safety emergency first.
If your tank is actively leaking: turn off the cold water supply valve above the tank (clockwise to close) to stop the incoming water flow. This limits flooding while you wait for our technician. If you cannot locate the shutoff, the main home water shutoff will stop all water flow. Call us at (971) 351-8342 immediately — we will walk you through the shutoff over the phone.
When you call us for a Portland water heater emergency, here is what happens: We answer — a real technician, not a dispatcher. We ask three questions: what is the symptom, what type of water heater (gas, electric, tankless), and your Portland address. Based on your description, we tell you what we think is happening and dispatch the right technician with the most likely parts. Our target response time for Portland emergencies is 1–2 hours for active leaks and complete hot water failures.
When the technician arrives, we run the same process as any call: full diagnosis, flat-rate quote before touching anything, and your approval before starting. The price is the same as a daytime call — no emergency premium. If your unit requires replacement and we have the right tank on the truck, we can complete same-night replacement. We serve all Portland neighborhoods around the clock, plus Beaverton, Tigard, Lake Oswego, Gresham, Hillsboro, and Vancouver, Washington. Call (971) 351-8342 now.
No voicemail. No dispatch service. A Portland water heater technician picks up the phone at midnight, 3am, weekends, and holidays.
We charge the same flat-rate pricing at midnight as we do at 2pm. No emergency premium, no after-hours fee — ever.
For active leaks and complete hot water failures in Portland, our target dispatch time is 1–2 hours. We carry parts on every emergency truck.
Every emergency technician is Oregon CCB licensed (#229847). You are not getting a handyman — you are getting a licensed water heater specialist.
If your tank cannot be repaired and we have the right unit on the truck, we can complete a full replacement the same night — no waiting until morning.
Bradford White, Rheem, A.O. Smith, Navien, Rinnai, Noritz — gas tanks, electric tanks, tankless. We repair and replace whatever you have.
No hold music. No callbacks. Here is exactly what happens when you call us for a Portland water heater emergency.
Call (971) 351-8342 and a technician answers. We ask about the symptom, fuel type, and your Portland address. We assess urgency and dispatch immediately.
We send the right tech with the most likely parts for your situation. Target arrival for active emergencies in Portland: 1–2 hours.
The technician assesses the unit, identifies the failure, and gives you a flat-rate quote before touching anything. Same pricing as a regular daytime call.
Most emergency repairs are completed in 1–2 hours. If replacement is needed and we have the unit on the truck, we restore your hot water the same night.
Call us now for a free quote or same-day service. No diagnostic fee, flat-rate pricing, Oregon CCB #229847.